Repeat Prescriptions
You can order via our website by clicking on the above link, as long as you have registered for this service in the practice and have been giving a letter with your unique registration code on it. This online service is 48 hours notice for your prescription to be ready. You can also obtain your repeat prescription giving 48 hours notice by handing in your repeat prescription re-order form at the surgery or by telephoning your request, again giving 48 hours notice. However, requests placed on a Friday will not be ready for collection until the Tuesday. Alternatively you can post your request slip to the surgery together with a stamped addressed envelope and it will be returned to you.
Requests for some medications that are not on your repeat order form can be obtained by placing a special request by post, telephone or in person. 48 hours notice must be given for such requests as these have to be authorised and issued by the Doctor.
Prescriptions that are collected by Pharmacies can take longer than 48 hours as we have no control over their driver collection times from the surgeries.
If you are newly registered with the Practice and none of our Doctors have seen you regarding any current medication you are on, then this CANNOT be done by post, telephone or prescription order form, you will need to see one of our Doctors as first time medications need to be authorised at a consultation and this can be done by either attending one of our Drop In Clinics (at Ashton House ONLY) or making an appointment with the Doctor at the Branch you are registered with.
Medication Reviews
Patients on repeat medication will be asked to see a Doctor at least once a year to review these regular medications and notification should appear on your repeat order form.