DISEASE MONITORING CANNOT BE BOOKED WITH A GP THEY HAVE TO BE BOOKED FOR THE PRACTICE NURSE BY CALLING THE PRACTICE, IF BOOK ANY SUCH APPOINTMENT WITH THE GP YOU WILL BE ADVISED TO RE-BOOK WITH THE PRACTICE NURSE.
TELEPHONE CONSULTATIONS FIRST AT ALL SITES FOR A DOCTOR APPOINTMENT, THEN SEEN FACE TO FACE IF DR FEELS APPROPRIATE
Consultation Times - Ashton House
Clinic’s - WHICH ARE INITALLY TELEPHONE APPOINTMENTS FIRST then a Dr will book you in for a face to face appointment if they need to see you.
- Monday: 9.30am-10.30am & 3.30pm-6.00pm
- Tuesday: 9.30am-10.30am
- Wednesday: 9.30am-10.30am & 3.30pm-6.00pm
- Thursday: 9.30am-10.30am & 3.30pm-6.00pm
- Friday: 9.30am-10.30am & 3.30pm-6.00pm
Should an interpreter be required this can be arranged, please ask at the reception for this to be booked as this must be done in advance.
Consultation Times - Springburn Health Centre
Appointments
All emergencies after 12.30pm on a Monday that cannot wait for an appointment on Tuesday or if the clinic at Springburn is full, then you will be required to attend our Ashton House branch at one of the on the day Drop In Clinics.
- Tuesday: 2.10pm-4.00pm
- Wednesday: 2.00pm-4.00pm
All emergencies on a Wednesday morning that cannot wait for an afternoon emergency appointment or if the clinic at Springburn is full, then you will be required to attend our Ashton House branch at one of the on the day Drop In Clinics.
All emergencies after 12.30pm on a Thursday that cannot wait for an appointment on Friday or if the clinic at Springburn is full, then you will be required to attend our Ashton House branch at one of the on the day Drop In Clinics.
Should an interpreter be required this can be arranged, please ask at the reception for this to be booked as this must be done in advance.
Consultation Times – Cardonald Medical Centre
Appointments
If you call for an emergency appointment and the clinic is full for that day, then you will be required to attend our Ashton House branch in the West End of Glasgow at one of the on the day Drop In Clinics. This is our Practice Policy from 1st March 2017.
- Monday: 9.00am-11.20am & 2.30pm-4.30pm
- Tuesday: 9.00am-11.20am & 2.30pm-4.30pm
- Wednesday: 9.00am-11.20am & 3.00pm-5.00pm
- Thursday: 9.00am-11.20am & 2.30pm-4.30pm
- Friday: 9.00am-11.20am & 2.30pm-4.30pm
Should an interpreter be required this can be arranged, please ask at the reception for this to be booked as this must be done in advance.
Late Arrivals
It is very important for patients to be punctual for their appointment in order for the smooth running of the clinics, if you are more than 10mins late for your appointment, our Practice Policy is that you will be asked to make another appointment as you will not be able to be seen if you are more than 10mins late for your appointment.
Cancellations
Patients are reminded that it is important to keep appointments and be punctual. This helps with the smooth running of the practice. If for any reason you are unable to keep an appointment then please notify the surgery as soon as possible so that these appointment can be offered to other patients. Patients to frequently fail to attend appointments without cancelling them beforehand, will be recorded on your file as a DNA (Did Not Attend). Our Practice Policy is that if you fail to attend on two occasions, you will receive a notification letter of the dates that you failed to attend. If you fail to attend on a third occasion, you will then be asked to register with another GP Surgery.